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Privacy Policy for designhood

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designhood (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your personal information when you visit our website (https://www.designhood.in/) or avail of our strategic design, platform development, and business operations consultancy services (collectively, the “Services”).

By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our Services.

 

1. Information We Collect

We may collect and process the following categories of information:

  • Personal Identification Information: Provided voluntarily by you when you fill out contact forms, book a consultation call, or register for our services. This includes:

    • Full name

    • Email address

    • Telephone/Mobile number

    • Company name and business details

    • Any specific project notes, briefs, or files you choose to upload.

  • Billing and Financial Information: Necessary to process transactions and invoices for our services. This includes billing addresses and transaction histories. Actual payment processing is handled securely by our authorized payment gateway providers, and we do not store sensitive credit/debit card numbers on our servers.

  • Technical and Usage Data: Collected automatically when you access and navigate our website. This includes:

    • Internet Protocol (IP) address

    • Browser type and version

    • Operating system and platform

    • Pages visited, time spent on pages, and website navigation paths.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies (including those provided by our hosting platform, Wix) to analyze traffic, customize your browsing experience, and improve our website's performance.

 

2. How We Use Your Information

We process your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. This includes using your information to:

  • Provide, operate, maintain, and optimize our website and Services.

  • Communicate with you, including responding to your inquiries, scheduling consultation calls, and sharing updates regarding your projects.

  • Process payments, issue invoices, and complete financial transactions.

  • Analyze website usage, diagnose technical issues, and improve user experience.

  • Prevent fraudulent transactions, monitor against theft, and protect against unauthorized or illegal activity.

  • Comply with applicable legal, regulatory, or administrative obligations under Indian and local laws.

 

3. Sharing and Disclosure of Your Information

We respect your privacy and will never sell, trade, or rent your personal information to third parties. We may share your information only in the following specific circumstances:

  • With Third-Party Service Providers: We may share data with trusted service providers who assist us in operating our website, conducting our business, or processing payments (e.g., website hosting platforms like Wix, payment processors, and analytics providers), provided that these parties agree to keep this information strictly confidential.

  • For Legal Compliance: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes in India.

  • Business Transfers: If designhood undergoes a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the acquiring or successor entity as part of that transaction.

 

4. Data Security

We implement appropriate technical, physical, and administrative security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures are aligned with standard industry practices and Section 43A of the Indian Information Technology Act, 2000.

Please be aware, however, that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

5. Cookies and Your Choices

Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of certain areas of our website.

 

6. Children's Privacy

Our website and Services are not directed to, or intended for use by, individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately using the information provided below, and we will take prompt steps to delete such data.

 

7. Your Legal Rights (Under Indian IT Rules)

You have certain rights regarding your personal data under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You have the right to:

  • Access and Rectification: Review, update, or correct inaccuracies in your personal information held by us.

  • Withdraw Consent: Withdraw your consent to our processing of your personal data at any time. Please note that withdrawing consent may limit our ability to provide certain Services to you.

  • Erasure: Request the deletion of your personal data, subject to any legal or contractual retention requirements.

To exercise any of these rights, please submit a written request to us using the email address in the contact section below.

 

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected by updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to remain informed of how we are protecting your information.

 

9. Grievance Officer and Contact Information

In accordance with the Information Technology Act, 2000 and the Rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or our data processing practices, you may contact our designated Grievance Officer using the details below:

  • Legal Entity Name: designhood

  • Attention / Grievance Officer: Customer Support / Data Privacy Lead

  • Registered & Operational Address: 36, Nadamuni 2nd Street, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu, PIN: 600040, India.

  • Telephone No: +91-8124072737

  • E-Mail ID: info@designhood.in

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